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Mediation is a confidential process used to resolved conflicts. The objective of mediation is for parties in conflict to participate in a dialogue regarding their dispute, to present their points of view and to explore options for settlement. 

The mediator serves as an impartial third party. Trained to listen, clarify the parties' issues, and facilitate effective communication, mediation is directed at amicable dispute resolution.  

Mediation is voluntary, flexible, fast, and confidential. If an agreement is reached, everyone wins. 

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